Alorica is Hiring Work at Home in Many States Now!

Alorica is Hiring Work at Home in Many States Now!

 

Alorica is hiring work from home in the USA!

Alorica is a global leader in customer service and experience. This customer service giant employs thousands of people across the globe. They provide customer service to many Fortune 500 companies. This company is hiring remote customer service reps anywhere in the US. 

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this Alorica work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

GET TO KNOW ALORICA

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and collections, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

 

JOB SUMMARY

Your mission (should you choose to accept it) is to provide collections/receivables management phone support for one or more clients at our contact center facility. In this role, you will be assisting customers with making outstanding payments for clients. You’ll be acting as a consultant to the customer, empathizing with their situation, encouraging and educating them, and offering assistance and payment options.

A strong relationship between our clients and their customers starts with you – so only the awesome need apply!

 

KEY JOB RESPONSIBILITIES

  • Handles various incoming and outgoing collections-focused phone calls

  • Resolves customer questions, complaints and collections inquiries in a professional, helpful manner

  • Connects with existing and potential customers and aims to resolve inquiries related to receivables management

  • Utilizes computer system to verify and document customer requests

  • Talks to customers over the phone to resolve their questions or concerns

  • Maintains and updates customer information as necessary

  • Calmly attempts to resolve and de-escalate any issues

  • Escalates calls to supervisor when necessary and appropriate

 

WHY JOIN ALORICA?

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.

Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.

But please, allow us to entice you further! As an Alorica employee, you may receive:

 

  • Paid training

  • Flexible training schedules

  • Medical and dental benefits

  • Paid time off

  • Paid holiday

  • Retirement planning options (401(k))

  • Employee discounts through client programs

Working at Alorica means potentially having the freedom to explore all kinds of career options – from customer service, collections, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed – because when you’re at your best, that’s when we’re at our best. 

So what do you say? Ready to take the next step?

 

 

JOB REQUIREMENTS

Minimum Education and Experience:

  • Previous customer service experience in a call center setting
  • A GED/high school diploma is required
  • High speed internet access of speeds of 10+ mbps download and 3+ mbps upload
  • Ability to direct wire into your router (NO WIFI)
  • High School Diploma or GED required; college degree preferred

  • 1-2 years’ previous experience in a receivables management, collections and contact center environment, preferred

  • Customer service experience a plus

  • Phone-related customer service a major plus

  • Familiarity with Microsoft Windows, Word, and Excel applications

  • Bilingual language skills a plus

Knowledge, Skills and Abilities:

  • Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time

  • Knowledge of phone dialer functions and call campaigns

  • Understanding of collections regulations, including but not limited to Fair Debt Collections Practices Act (FDCPA), Unfair, Deceptive, or Abusive Acts, or Practices (UDAAP)

  • Negotiation skills and assertiveness

  • Ability to use phone and computer systems

  • Excellent oral and written communication skills

  • Strong listening/comprehension skills

  • Ability to stay composed and objective

  • Patience/empathy

  • Flexibility and versatility in problem analysis and resolution

CLICK HERE TO APPLY NOW

Related Posts

16 Best Ways to Make Money on Pinterest in 2020

120+ Non-Phone Work From Home Jobs – 2020 Best List

The Coolest Tools for Making Money Online. Check Them Out Here

How to Apply for Bluehost Affiliate Program. Click Here to See How Bloggers Make Millions from Bluehost.

This Blogger Went from $0 to $30 Million a Year. Read This Amazing Story Here!

Survey Junkie Review: How to Make Money on Survey Junkie. Legit or Scam?

How to Start a Profitable WordPress Blog. Go Here and Use This FREE Step-by-Step Guide.

How to Start a Blog for FREE. Sign up with Bluehost and Save 50%

Virtual Assistant Jobs and Pinterest Jobs 2020 – How to Become a Pinterest Virtual Assistant

120 Legitimate Ways to Make Extra Money 2020

100+ Work at Home Jobs for Beginners 2020 – No Experience Needed

U.S Government Wants to Pay You $23 an Hour to Work from Home 2020

50+ Proofreading Editing Jobs Online – Proofreading Jobs For Beginners 2020

How to Start a Blog – The Best WordPress Themes for New Bloggers

How to Proofread Anywhere, Make Money Every Week and Quit Your Job!

Work from Home Computers and Digital Tools. Get them Here and Make Money Online.

Comments

Keep it Real! Comment NOW!




Source link

Leave a Reply

Your email address will not be published. Required fields are marked *