Comcast is hiring work from home in several states
Comcast is a telecommunications conglomerate! Comcast is a huge business garnering over $100 billion a year! This, Fortune 500 company is hiring virtual jobs in several states.
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Due to current circumstances regarding COVID-19, this position will be virtual for candidates within the Northeast Division Footprint (subject to change in the future based on business need)
Responsible for generating monthly sales through outbound cold calling
of leads, received via the Comcast Business website, which plays a key
role in the growth and expansion of Comcast Business Services and its
product offerings. Facilitates the sale of Comcast Internet, Voice, and
TV services to small and mid-size business to new and existing
customers. Works with moderate supervision/guidance. Is accountable for
individual results and impact on team.
Employees at all levels are expect to:
– Understand our Operating Principles; make them the guidelines for how
you do your job
– Own the customer experience – think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
– Know your stuff – be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
– Win as a team – make big things happen by working together and being
open to new ideas
– Be an active part of the Net Promoter System – a way of working that
brings more employee and customer feedback into the company – by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
– Drive results and growth
– Respect and promote inclusion and diversity
– Do what’s right for each other, our customers, investors and our
– Consults with clients on suite of Business Services including:
Internet, TV, and Voice.
– Educates prospects about Company products and services as solutions
for their business networking needs.
– Meet and exceed all assigned sales quotas and achieve targeted
customer experience scorecard metrics.
– Updates and maintains prospect database on a daily basis.
– Responds to all customer inquiries received via the Comcast Business
web site in a timely and professional manner.
– Makes appropriate recommendations to customers regarding business
solutions, proposes offers for service, and processes orders
– Works with all field operation personnel to ensure customer
– Other duties and responsibilities as assigned.
– Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
– High School or equivalent
– Generally requires 1-3 years related experience
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