Humana is hiring work from home in a lot of states.
Humana is a for-profit health insurance company. Humana is a Fortune 500 company that makes over $64 billion a year! Humana is hiring work from home call center reps now!
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The Medicare Call Center Representative will assist members in a fast-paced inbound call center environment. You will be responsible for:
- Processing enrollments, claims, and other related tasks.
- All associates must meet established performance metrics including quality, compliance, production standards, and attendance.
- Educating members and providing appropriate solutions and alternatives regarding plan benefit
The start date for this position will be January 11, 2021.
- High School Diploma or equivalent.
- 2+ years of customer service experience.
- Fluency in computer navigation, email, chats, efficient typing skills, and toggling across multiple databases while engaging with the caller.
- Must be available to work any shift between the hours of 8:00am to 8:00pm in your respective time zone (Monday-Friday). Overtime may be mandatory based on business needs to include weekends. We strive to provide a minimum of a week advance notice if you need to work OT hours.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
- Must have accessibility to high speed DSL or cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10M x 1M
- College degree (Associate’s or Bachelor’s)
- Call Center & Healthcare experience highly preferred
- Benefit package that starts your 1st day of employment
- Robust 401k plan through Charles Schwab.
- Eligibility for associate wellness and rewards program
- Opportunity to learn the industry and build professional career
- Tuition Reimbursement & Student Loan Refinancing
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