Humana is Hiring Work from Home in Many States!

Humana is Hiring Work from Home in Many States!

Humana is hiring work from home in a lot of states.

Humana is a for-profit health insurance company. Humana is a Fortune 500 company that makes over  $64 billion a year! Humana is hiring work from home call center reps now! 

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Description

 

 

Responsibilities

 

The Medicare Call Center Representative will assist members in a fast-paced inbound call center environment. You will be responsible for:

  • Processing enrollments, claims, and other related tasks.
  • All associates must meet established performance metrics including quality, compliance, production standards, and attendance.
  • Educating members and providing appropriate solutions and alternatives regarding plan benefit

The start date for this position will be January 11, 2021. 

               

Required Qualifications

  • High School Diploma or equivalent. 
  • 2+ years of customer service experience.
  • Fluency in computer navigation, email, chats, efficient typing skills, and toggling across multiple databases while engaging with the caller.
  • Must be available to work any shift between the hours of 8:00am to 8:00pm in your respective time zone (Monday-Friday).  Overtime may be mandatory based on business needs to include weekends. We strive to provide a minimum of a week advance notice if you need to work OT hours.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
  • Must have accessibility to high speed DSL or cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10M x 1M

Preferred Qualifications

  • College degree (Associate’s or Bachelor’s)
  • Call Center & Healthcare experience highly preferred

Additional Information

  • Benefit package that starts your 1st day of employment
  • Robust 401k plan through Charles Schwab.
  • Eligibility for associate wellness and rewards program
  • Opportunity to learn the industry and build professional career
  • Tuition Reimbursement & Student Loan Refinancing

 

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