The Hartford is hiring work from home in most states!
The Hartford is a huge investment and insurance company. This company is a Fortune 500 company. This company makes more than $20 billion a year! They are hiring remote claims reps.
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Claims Representative – CH09CN
You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you’ve landed in the right place.
At The Hartford, we respect our employees for their unique perspectives, ideas and solutions. We empower individuals and teams to invent faster, smarter ways of meeting customers’ needs while improving our performance. Character and customer value are just as vital to our reputation as financial performance which leads to behaviors that put the customer at the center of everything we do.
Handle a high volume of Property claims within the Catastrophe Claim Operation, with a focus on financial accuracy, appropriate file disposition, and an adherence to statutory guidelines
Provide exceptional customer service by establishing and maintaining effective relationships with customers through adherence to The Hartford’s standards of communication
Ability to make decisions with the customer at the center of everything we do
Utilize critical thinking skills to gather and analyze analytical information which leads to sound claims decisions
Continually evaluate self against performance targets and strive to exceed expectations
Contribute to a courageous culture that promotes collaboration and inclusion to maximize operational performance and employee engagement
Embrace a culture of continuous improvement
Leverage contemporary technology to achieve accurate and efficient claim outcomes
May be required to assist in virtual Catastrophe events
Start Date: June 7, 2021
Virtual Training: 4-6 weeks
Training Hours: 8:30 AM-5:00 PM CST
Work Hours: 8:30 AM-5:00 PM CST
1 year + of customer service experience required, applicable insurance knowledge is a plus
College degree preferred, High School Diploma required.
Ability to contribute and promote an inclusive culture of continuous learning that is built on teamwork, collaboration, transparency, and accountability to one another
Passionate desire to help both internal and external customers
Ability to embrace change and flourish with industry-changing technology and trends
Critical thinking skills inclusive of investigation, decision making and conflict resolution
Ability to create and maintain loyal customers by creating a service experience that differentiates us within the industry
Ability to listen attentively to our customer’s needs and exhibit empathy during difficult situations
Ability to produce clear and grammatically accurate correspondence
Ability to handle competing priorities while positively impacting the quality and service we are committed to delivering
This is a 100% work from home remote opportunity
As a condition of employment, you will be required to successfully complete a multi-week New Hire Training Course and, upon completion, obtain a passing score on the final course assessment. Continued employment with The Hartford is contingent upon you successfully passing the exam(s) within 30 business days from the completion of the New Hire Training. You should have no schedule conflicts during training.
As a condition of your employment, you must obtain and maintain a State Adjuster’s License to process Property & Casualty Insurance Claims in the states supported by your office. Continued employment with The Hartford is contingent upon the successful passage of the Licensing exam(s) within 30 business days from the completion of the licensing training.
Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high speed broadband cable internet service with minimum upload/download speeds of 3Mbps/30Mbps and (2) your Internet provider supplied device is to be hardwired to the Hartford issued router and/or computer. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer
CLICK HERE TO APPLY NOW
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